L'HOTEL LE CYCLOPE has outsourced its e-business service to society "IMTS" based in France, it is responsible for managing your reservation. To process your application you must contact us by email

service-reservation@hotel-le-cyclope.com 

PAYMENT

BOOKING

THE ANNULMENT AND REPAYMENT



To book you must pay a deposit of 30% of the booking. For your safety we choose PAYPAL to pay this deposit online. In addition, you can pay the balance of your reservation with PAYPAL before you arrive at the hotel, otherwise you pay the balance directly to the hotel..

Service Overview click PAYPAL Here

INSURANCE

No cancellation insurance is included in the prices offered by the hotel Le Cyclope.

We advise our guests to take out insurance to cover cancellations after the deadline

PRIVACY POLICY:

The information you provide on our site allow us to process and fulfill your orders for reservations.

CHANGING YOUR BOOKING :

Cancellations or booking changes can be made online by sending us your request by mail:

service-reservation@hotel-le-cyclope.com

Or by contacting the reception of

l'HOTEL LE CYCLOPE à Cotonou au:

TEL: +22921151393 FAX: +22921330964

THE ANNULMENT

If canceled two weeks before your arrival date, you can receive a refund of your deposit under the conditions defined below, after this period the deposit is forfeited.

THE CONDITIONS

The cancellation in time: the right to repayment of your deposit, less booking fee. Reimbursement will be made through PAYPAL by credit, your credit card or your PayPal account, less the costs of reservations and refunds. These costs represent 6% of the amount of the reservation more than 2 euros per refund.

Cancellation after the deadline: the 30% deposit paid at the time of booking will not be refunded.



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